Expert Witness Report Editor & Administrator

Purpose of the Role

Provide a first-class support service to the expert witness associates by completion of proofreading, report editing and formatting cost tables for medico-legal reports. To provide administrative support to the expert witness and expert witness team. This position is a crucial part of the administrative support network which means the candidate must be highly organised and operationally efficient. Regular communication with experts and other members of the team to ensure deadlines are accurate and met. Contribute to the development of the team and company.

Responsibilities

Administer cases and instructions electronically on Proclaim case management system
Build professional working relationships with expert associates and support them with required aspects of their work
To undertake proof reading and reports editing for the expert witness cases, assimilating the expert’s recommendations and formulating any required costing tables.
Assisting expert witnesses to ensure processes and guidance for all reports and further work are adhered to.
Preparation of report/document templates, for example commentary reports, Scott schedules and Joint Statements, plus formatting letters as necessary.
Track progress of instructions and manage case load.
To research and liaise with assistive device/medical/disability equipment suppliers to assist associates in formulating their reports. To keep resource files in this regard up to date.
Proactively liaise with experts regarding upcoming workflow and assist with the renegotiation of deadlines, communicating with experts, trainers and/or customers as required.
To prepare, format, organise signatures, password protect and submit reports and letters from experts
To oversee the processing and filing of primarily electronic confidential documentary evidence and communications from solicitors on to the Harrison Associates systems and ensuring the storage and destruction of evidence on case conclusion in line with GDPR and company policy.
To formulate report appendixes, including the list of evidentiary documentation. Liaise with solicitors regarding documentation/evidence as necessary.
To help ensure the expert witness section is integrated with the other aspects of the business, through open communication, collaboration when appropriate and involvement in company events and meetings.
Maintain good relationships and a professional image with our staff, associates, customers, and claimants.
To assist with managing the EW administration email inbox, review and assign/action messages to the right case and administrator as necessary.
Assist and participate in audit of the service as required.
Support other team members when required
To participate in mandatory training days and meetings as needed.
Information gathering
To ensure that the Operations Director is informed of any issues in relation to workload, health and safety, or organisational issues
To undertake any other duties as reasonably required

Performance and Development

All staff are expected to take active part in the Individual Performance Review process and any training or development activities identified or arranged for them.

Data Protection

All staff are expected to respect the confidentiality of all matters that they might learn in the course of their employment and comply with the General Data Protection Regulation.

Health and Safety

All staff are expected to be aware of, and meet, their responsibilities for health and safety under legislation and Harrison Associates policies.

PERSON PROFILE

Experience, Specialist Knowledge & Skills (Technical & Functional)

Essential

Administrative/office work experience
Excellent communicator, with good writing skills, a friendly telephone manner, and capable of building professional working relationships
High level of accuracy and attention to detail
Good time management, routinely meeting deadlines
Good customer focus
IT literate with experience using Microsoft Office Packages, in particular Microsoft Excel and Word
Numerate and literate – Maths and English GCSE at grade A-C
Able to multi-task, focusing on the task in hand
Pro-active and flexible

Desirable

Database experience
Experience of working in a medico-legal environment
Experience in supporting Expert Witnesses
Qualified at Degree level or equivalent

You will also be expected to demonstrate that you meet other requirements, such as the right to work in the UK, relevant professional registration, and other such pre-employment criteria.

Salary, Benefits and Hours

Salary £25,000 (full-time, 3-month probationary period)
Full-time or part-time considered
Hybrid position (working from home and West London based office) - equipment will be provided
30 days leave plus bank holidays from commencement of role
Pension scheme
Private medical insurance after 6 months service
Death in service Insurance
Employee Assistance Programme Scheme
Paid sick leave after successful probationary period (up to 10 days full pay/10 days half pay)

For more information and to apply, please contact Jess Remnant on 07880 203 462 or email jess.remnant@handlgroup.co.uk